# Supplier customer-repo playbook draft

LOOP-WP-0004 T07 — customer synthesis for kaizen-agentic reuse. **Absorbed into
supplier playbook v1** (`kaizen-agentic/docs/integrations/customer-engagement-playbook.md`).
This file records coulomb-loop-specific evidence and open gaps.

## Minimal customer repo layout

```
INTENT.md  SCOPE.md  workplans/LOOP-WP-*
docs/adr/  docs/decisions/  history/
activity-definitions/   loops/<loop-id>/
```

## Bootstrap checklist (proven on coulomb-loop)

1. Register in state-hub (`coulomb_social`)
2. LOOP-WP-0000 — ADRs, DEC-001–004, roster
3. Pilot `schedule init --engagement` on target repos
4. Copy ActivityDefinitions; enable incrementally (metrics → coach → optimization)
5. 3/3 hourly E2E cycles → regulator promotes to daily
6. `metrics record --emit-event` for event-driven quality path

## Cadence ramp template

| Phase | Mechanism | Exit |
|-------|-----------|------|
| bootstrap | hourly crons | 3 consecutive E2E cycles, 0 manual rescues |
| stabilize | daily | 14 cycles, FP rate < 20% |
| operate | weekly | regulator approval |

Per-loop state: `loops/<id>/cadence.yml`

## Supplier / customer boundary

| Customer (coulomb-loop) | Supplier (kaizen-agentic) |
|---------------------------|---------------------------|
| Roster, cadence policy, definitions | Agents, CLI, emit-event, playbook |
| Loop health, supplier-notes | ADR-005/006 contracts |
| activity-core handoff docs | Resolver specs posted to state-hub |

## Open supplier gaps (2026-06-18)

| Gap | Owner | Status |
|-----|-------|--------|
| `event-payload` resolver | activity-core | R1 posted to hub inbox |
| `metrics rotation-signals` CLI | kaizen-agentic | ADR-004 follow-on |
| CI failure probe resolver | activity-core | LOOP-WP-0002 T06 deferred |
| Shell `reuse_surface_report_gaps` | activity-core | LOOP-WP-0003 T02 |

## Reuse target

Second customer engagement ≤50% setup effort vs coulomb-loop bootstrap.