inter-hub/workplans/IHUB-WP-0002-ihf-phase2-structured-feedback-and-triage.md

---
id: IHUB-WP-0002
type: workplan
title: "IHF Phase 2 — Structured Feedback and Triage"
domain: infotech
repo: inter-hub
status: done
owner: custodian
topic_slug: custodian
created: "2026-03-28"
updated: "2026-03-28"
state_hub_workstream_id: "25d4c92c-b213-4c33-9404-822192899de7"
---

# IHF Phase 2 — Structured Feedback and Triage

## Goal

Transform raw annotations into structured, operable feedback. Introduces
AnnotationThread (grouping), RequirementCandidate (escalation), TriageState
(lifecycle), and ReviewerAssignment (ownership). Operator triage dashboard
with AutoRefresh.

## Background

Phase 1 delivered the minimal interaction core: widget registry, interaction
event capture, annotation system, and hub-level operator dashboard. Phase 2
closes the gap between raw observation and structured, actionable feedback —
enabling operators to group annotations, escalate them into requirement
candidates, and drive them through a triage lifecycle.

**Entry criteria:** Phase 1 complete (T01–T12 all done, WP-0001 status=done).

Reference: `docs/ihp-overview.md`, `docs/ihp-data-and-queries.md`,
`docs/ihp-controllers-views-forms.md`, `docs/ihp-realtime.md`,
`docs/ihp-ihf-mapping.md`.

## Phase 2 Exit Criteria

- Annotations can be grouped into AnnotationThreads
- Annotations can be escalated into RequirementCandidates
- RequirementCandidates have a full triage lifecycle (open → in_review → accepted/rejected/deferred)
- Reviewers can be assigned to candidates
- Operator triage dashboard live-updates via AutoRefresh
- All integration tests passing
- SCOPE.md updated to reflect Phase 2 completion

## Data Artifacts Introduced (Phase 2)

`AnnotationThread`, `RequirementCandidate`, `TriageState`, `ReviewerAssignment`

---

## Tasks

### T01 — Schema: AnnotationThread, RequirementCandidate, TriageState, ReviewerAssignment

```task
id: IHUB-WP-0002-T01
status: done
priority: high
state_hub_task_id: "eb267a9e-7e80-4913-b7a3-7f5adb04a0f2"
```

Add Phase 2 tables to `Application/Schema.sql` and write migration. Add
severity/intensity field to annotations table. Define:

- `AnnotationThread` — grouping of related annotations
- `RequirementCandidate` — escalated feedback record
- `TriageState` — per-candidate lifecycle row
- `ReviewerAssignment` — ownership record

Generate IHP types via the IDE code generator.

**Exit criteria:** `migrate` succeeds; IHP generated types compile cleanly.

---

### T02 — Severity markers on Annotation

```task
id: IHUB-WP-0002-T02
status: done
priority: high
state_hub_task_id: "fdcbf823-484e-4f0f-a0ca-28f9222520af"
```

Add severity field (low/medium/high/critical) to annotations table via
migration. Update `AnnotationsController` `CreateAnnotationAction` to accept
and validate severity. Update annotation form and list/show views to display
severity with appropriate visual cues (Tailwind color roles per spec).

**Exit criteria:** Annotations can be created with a severity; severity renders
with correct color coding in list and show views.

---

### T03 — AnnotationThread controller (duplicate grouping)

```task
id: IHUB-WP-0002-T03
status: done
priority: high
state_hub_task_id: "35b989a0-5e2a-4300-990b-f43d67de0727"
```

Scaffold `AnnotationThreadsController`. Allow operator to create a named thread
and manually assign annotations to it (many-to-one via `annotation.thread_id`
FK). Thread list view shows member annotation count, severity distribution, and
dominant category. Enables duplicate/similar-observation grouping.

**Exit criteria:** Threads can be created; annotations can be assigned to a
thread; thread list shows per-thread aggregates.

---

### T04 — RequirementCandidate controller and views

```task
id: IHUB-WP-0002-T04
status: done
priority: high
state_hub_task_id: "4eb2a51c-1b3f-4b36-b945-6bfb14c2e680"
```

Scaffold `RequirementCandidatesController`. CRUD: index, show, new/create,
edit/update (no delete). Fields: title, description, source_widget_id,
source_thread_id (optional), category, status (open). Index: list with status,
widget, category, reviewer. Show: full detail + linked annotations + triage
history.

**Exit criteria:** Candidates can be created manually; index and show pages
render correctly.

---

### T05 — Escalation action: Annotation(s) → RequirementCandidate

```task
id: IHUB-WP-0002-T05
status: done
priority: high
state_hub_task_id: "5c3a154b-38e0-4e40-9e97-57aae1dbc95d"
```

Add `EscalateAnnotationAction` (HTMX POST) on the annotation show/list page.
Pre-populates a new RequirementCandidate form with the annotation body and
category. On submit, creates the candidate and records `source_annotation_id`.
Add a visual indicator on escalated annotations.

**Exit criteria:** Operator can escalate an annotation to a candidate in one
action; escalated annotations show a visual marker.

---

### T06 — TriageState lifecycle per RequirementCandidate

```task
id: IHUB-WP-0002-T06
status: done
priority: high
state_hub_task_id: "cd8c3ef1-e0f7-435f-ae20-e0760df5da83"
```

Implement TriageState table (candidate_id, status, changed_by, changed_at,
notes). Status lifecycle: open → in_review → accepted | rejected | deferred.
Add `UpdateTriageStatusAction` (HTMX). Show full triage history on
RequirementCandidate show page. Validate allowed transitions.

**Exit criteria:** Status transitions work; invalid transitions are rejected;
full history visible on candidate show page.

---

### T07 — ReviewerAssignment: ownership on RequirementCandidate

```task
id: IHUB-WP-0002-T07
status: done
priority: medium
state_hub_task_id: "3dc9bfdb-06d0-48a5-8973-2e39c6e0f78a"
```

Implement ReviewerAssignment (candidate_id, user_id, assigned_by, assigned_at).
Add `AssignReviewerAction`. Show current reviewer on candidate index and show
pages. Filter index by assignee. Reviewer can see their open candidates via a
"My Queue" view under their session.

**Exit criteria:** Reviewer can be assigned; "My Queue" shows open candidates
for the logged-in reviewer.

---

### T08 — Operator triage dashboard (AutoRefresh)

```task
id: IHUB-WP-0002-T08
status: done
priority: high
state_hub_task_id: "82498422-1626-4479-9daa-3d7c7e088d8e"
```

Extend or add a dedicated triage dashboard action wrapped with `autoRefresh do`.
Shows: open RequirementCandidates (count by status), triage queue (oldest open
first), recent escalations (last 20), candidates by category breakdown.
Live-updates on any candidate/triage state change.

**Exit criteria:** Dashboard renders; live-updates on candidate creation and
triage status change without page reload.

---

### T09 — Phase 2 gate: tests, consistency, docs

```task
id: IHUB-WP-0002-T09
status: done
priority: high
state_hub_task_id: "935de4d7-867f-49aa-bddf-6ff9435215de"
```

Integration tests: AnnotationThread CRUD; escalation happy path; triage state
transitions (valid + invalid); reviewer assignment; dashboard AutoRefresh
wrapper present. Consistency sync. Update `SCOPE.md` current state. Write
`docs/phase2-summary.md`. Smoke test: create thread, escalate annotation, triage
candidate, confirm dashboard updates.

**Exit criteria:** All integration tests pass; `SCOPE.md` reflects Phase 2
completion; consistency check passes.